Selling Policy – Sunotis

At Sunotis, we are committed to providing a seamless shopping experience for our customers. Our selling policy ensures transparency, reliability, and customer satisfaction when purchasing our high-quality remote work solutions, including ergonomic desks and chairs. Please review our policy carefully before making a purchase.

1. Ordering & Payment

  • Customers can place orders directly on our official website: https://sunotis.xyz/.
  • We accept various payment methods, including credit/debit cards, PayPal, and bank transfers.
  • All transactions are secured with SSL encryption to protect your personal and payment information.
  • Once an order is placed, a confirmation email will be sent to the registered email address.

2. Shipping & Delivery

  • We offer nationwide shipping across the U.S., with estimated delivery times of 3-7 business days.
  • Free shipping is available for orders over $100.
  • Tracking details will be provided via email once the order has been dispatched.
  • In case of any shipping delays, our customer service team will provide timely updates.

3. Returns & Refunds

  • If you are not satisfied with your purchase, we offer a 30-day return policy.
  • To be eligible for a return, items must be unused, in original packaging, and with proof of purchase.
  • Refunds will be processed within 5-10 business days upon approval of the returned item.
  • Customers are responsible for return shipping costs unless the product is defective or incorrect.

4. Warranty & Support

  • All Sunotis products come with a 1-year warranty covering manufacturing defects.
  • Our support team is available to assist with any product setup, troubleshooting, or warranty claims.
  • For assistance, contact us via:
    • Hotline: (865) 408-0825
    • Email: info@sunotis.xyz
    • Address: 3901 N Interstate 10 Service Rd W, Metairie, LA 70004, USA

5. Customer Service & Assistance

  • Our team is available Monday to Friday, 9 AM – 6 PM (CST).
  • For order inquiries or general assistance, reach out via email or phone.
  • We strive to provide quick responses and the best possible shopping experience for our customers.

6. Privacy & Security

  • Sunotis values customer privacy. All personal information is handled securely and will not be shared with third parties.
  • Our site complies with GDPR and data protection regulations to ensure a safe and trusted shopping environment.

Thank you for choosing Sunotis for your remote work solutions. We are dedicated to helping you create a more comfortable and efficient workspace!